Privacy Policy

Last updated: October 16, 2026

Tripline is committed to protecting your privacy. The public commuter waitlist form sends submissions to Tripline for storage and waitlist management. Some other interest forms remain static previews and do not send or store the information you enter.

1. Information We Collect

The public commuter form at /waitlist collects your name, email, WhatsApp number, and commute details such as your start area, pickup spot, destination, and travel times. These details are sent to Tripline and stored with the commuter waitlist. Newsletter and other interest preview forms only show a local confirmation and do not submit or store the information.

2. How We Use Information

Information submitted through the public commuter form is used to manage the commuter waitlist. Authorized admins can view these signup records in the admin dashboard.

3. Data Security

Public commuter signup details are sent to the backend API. Access to those records requires an authenticated admin account on the backend allowlist. The other preview forms do not save submissions.

4. Account Deletion and Retained Records

Riders and drivers can request account deletion at tripline.africa/account-deletion. Deletion removes the account login, refresh sessions, and emergency contacts. A linked driver profile is de-identified and deactivated. Booking, payment, and other operational records are retained to document trips and payments, meet legal and accounting requirements, and resolve service or safety disputes. They are kept only as long as needed for those purposes and applicable requirements.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@tripline.ng.